Pon, Lechuza
Pon, Lechuza
From Lechuza:
[This] purely mineral plant substrate is the heart of the original LECHUZA irrigation system. With its mineral components, it offers excellent drainage properties and thus ensures optimal root aeration. The special composition provides stable pH and nutrients which are released back to the plants as needed and individually. To ensure that your houseplants appear lush green and stimulate growth, this substrate is enriched with a long-term fertilizer. This reliably supplies your plants with all the nutrients they need for 6 to 8 months.
Ingredients:
Black and red lava rock, pumice, green zeolite and slow-release fertilizer.
Size:
Bag Size: 15.9" tall; 9.8"wide; 4.5" depth.
Volume: 1 Gallon
Weight: 8 Pounds
Please Note:
Because of their weight, substrates will ship separately from any accompany plant(s) ordered to avoid damage to the plant(s) in transit.
Shipping
Shipping
Standard shipping for plants is UPS 3 Day Select. Expedited shipping options are available during checkout at buyer's expense.
We always ship on Monday, or Tuesday if there's a holiday, to avoid any weekend delays. Orders placed Tuesday through Saturday will go out the next Monday. Orders placed on Sunday or Monday will go out the following Monday.
At this time we do not ship internationally.
Weatherproofing
Weatherproofing
We always check temperatures before shipping - Any necessary weatherproofing, such as heat packs, cold packs and/or insulation will be included at no additional cost as needed. We reserve the right to delay shipping until there are favorable temperatures both here and at the destination address. If a delay is required, we'll contact you promptly to discuss.
Returns / Refunds
Returns / Refunds
We do not accept returns or offer refunds on plants.
Damages and Delivery Issues
If you purchased Route Shipping Protection: Your order is fully covered in the event of lost or damaged packages. Please contact us so that we can help guide you through the process.
If you did NOT purchase Route Shipping Protection: If there are any issues with the condition of your order on arrival, please document the damage with either pictures or video and contact us here within six (6) hours of delivery so that we can evaluate the severity of the damage and decide how best to proceed. I promise we'll do our best to make it right for you.
Live Arrival Guarantee
If you purchased Route Shipping Protection: Your order is fully covered in the event of lost or damaged packages. Please contact us so that we can help guide you through the process.
If you did NOT purchase Route Shipping Protection:
In the unfortunate event your plant is dead on arrival, please document the damage with either pictures or video and contact us here within six (6) hours of delivery. Once we've been able to confirm the loss of the plant, a replacement will be sent at no cost to you. If a replacement is not available, a refund will be provided.
Buyer is responsible for bringing plant(s) inside as soon after delivery as possible, particularly during colder weather months. Failure to do so will void Live Arrival Guarantee.
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